Privacy Policy

Getby: Estimated Delivery Date — Last updated: August 12, 2026

Getby ("the App") is operated by Appcellent ("we", "us"). The App shows estimated delivery dates on Shopify storefronts. This policy explains what information the App processes and how it is handled.

Information we collect

When you install the App on your Shopify store, we store: your shop domain (e.g. your-store.myshopify.com), an API access token issued by Shopify so the App can operate, your shop's timezone, and the settings you configure in the App (delivery rules, cutoff times, working days, holidays, widget appearance and translations).

Customer data

The App does not collect, store, or process any personal data of your customers. The storefront widget requests only non-personal context (product ID, product tags, collection IDs, the visitor's country code and locale) to compute a delivery estimate, and none of it is stored. The App requests no Shopify API scopes that grant access to customer or order data.

How we use information

Shop settings are used solely to provide the App's functionality: computing and displaying delivery estimates on your storefront and letting you manage rules in the admin. We do not sell or share your data with third parties, and we do not use it for advertising.

Data storage and security

Data is stored on servers provided by Fly.io in the European Union (Frankfurt). All data in transit is encrypted with TLS.

Data retention and deletion

When you uninstall the App, your access token and settings are deleted. In addition, we honor Shopify's mandatory privacy webhooks: on a shop redaction request, every record related to your shop is permanently removed. Because we store no customer data, customer data requests and customer redaction requests require no action.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected on this page with an updated date above.

Contact

Questions about this policy or your data? Contact us at support@appcellent.co.